(877) 524-6832

After 30 years of supporting the most demanding operations, we have learned what companies need to maximize uptime. Fast response, access to knowledgeable engineers, comprehensive preventative maintenance programs, and expedited shipping of critical parts are just a few.

CIMTEC invites you to join one of the most comprehensive service programs in the industry.  Take a look at what we offer and find the right Service Agreement for your facility. If you don’t find what you need, just ask.

1.     TECH CALL HOT LINE: Experts on call

  • 24/7 telephone hotline access to exactly the expertise you need
  • Access to detailed knowledge and engineers with extensive expertise with PLC and HMI systems

TERMS: Discounted rates for annual block of hours


2.     FAST SHIP: Immediate access to critical

  • One call access to CIMTEC’s rapid response team for on-site engineering support
  • On-site advice, guidance & diagnostic expertise to help your engineers quickly resolve most issues
  • 24/7 dispatch of experienced technicians directly to your site
  • Immediate access to archived backup programming, specialized proven troubleshooting protocols & diagnostic tools for a wide range of PLC’s, HMI’s, drives and sensors

TERMS: Discounted rates for annual block of hours


3.     SENTINELPM: Customized preventative maintenance

  • Comprehensive program of pre-emptive maintenance visits at your site tailored to manage your unique PLC and HMI risks and minimize unplanned downtime
  • A thorough automation system risk assessment of your equipment, operating requirements and environment
  • Detailed summaries of assessments and on-going maintenance
  • Includes free battery replacement, terminal and connector inspection, power load tests

TERMS: Annual plan based on number of systems covered


4.     CIMTEC BLANKETCARE®: The best automation uptime program in the industry

Bundle all three services for greater system care and save:

  • Tech Call Hot line:  24/7 hot line access to specialized service technicians
  • Priority Response:  Rapid response for on-site emergency service
  • SentinelPM:  Customized preventative maintenance to maximize productivity
  • Fast Ship:  Around-the-clock access to critical parts inventory reserved specifically for your company’s control systems, including the world’s largest inventory of authorized GE Legacy PLC and HMI parts
  • Don’t see what you need? Just ask.

TERMS: Annual Coverage


Call us and let one of our experts devise a service agreement that fits your needs! 877.524.6832